The Volume Is Not Remountable in Read/write Mode

Thread Condition:: Not open up for further replies.

Strange state of affairs...
Just got information recovered from this company in Elmira, NY chosen ID-DR and they congenital me a RAID box - I had some issues mounting it which have been resolved and it mounted fine, transferred data over to J River fine...

But, I see there are now duplicates, triplicates and QUADRUPLICATES (is that even a discussion?) for many, many of the songs.

So, I open up the drive icon on the desktop and see in that location is a "previous iTunes library" binder and that is most likely the reason. So I went to drag it out of the hard drive and... can't do it considering... the hard drive is "READ ONLY" and there is no option to unlock.

I called applesupport and nosotros did a screen share and they told me that at that place is nothing they tin practice since the hard drive is formatted for "Windows NT File System"

ID-DR is airtight for the holiday so I figured I'd reach out here in the meantime and see if anyone had whatsoever insight or whatever for next steps.
Attempt looking for a program called Mounty. Information technology's donationware and it will let you write to NTFS formatted drives on OSX. At that place are others but they are expensive for such a simple chore
Just tried it - didn't piece of work, unfortunately. Information technology detected my hard drive and asked if I wanted to re-mount in read-write way and I clicked yeah and then this popped upwards:
"Volume is not re-mountable.
The volume is not remountable in read/write mode. Probably it was not clean unmounted before."

Damn.
Dang!
Have you repaired permissions and run first assist from the Disk Utility within OSX yet?
N0. Wouldn't take whatsoever idea how to practice that either - I'm pretty basic with computers.
Actually that might not work on an NTFS division anyway. Did the data recovery place know yous are running a mac based setup? If ID-DR aren't helpful you lot'll have to find a mate with a PC
This is probably the virtually elegant solution to the problem. Copy the drive to a PC, reformat the drive as ex-FAT, copy the information back (PCs don't care what format your drive is in, unless it'south wilfully obscure)...chore done. Will probably have less time than any of the other solutions, including contacting the repair company over again.
thx for the tips - yeah, ID-DR knew - they were having some bug - took a long time to get it back - I think they screwed upwardly and/or forgot and made this fault.
But the tech shop that I farmed it out from it just down the street - I call back I volition head over at that place tomorrow if they're open up -
On a PC it could exist very simple to "unlock" it. The PC identify will mountain it to a Windows PC, and using Windows Explorer or another file utility, right-click the drive or the directory, go to Properties and UNcheck the "Read Only" box and click Apply. It could take a few minutes to use the change all over the bulldoze - it or could have just a 2nd or two. And so your Mac should be able to piece of work with information technology the style you want to.
I hope so.
Would hate like hell to send it dorsum there.
Sure. My brain percolated a bit more about this. We don't know exactly what the recovery service did. But this is easy, and the following will be universal whatever they did.
The PC shop, or if yous take a friend who can mount it to a Windows PC: using Windows Explorer, right-click the drive letter, expect at Properties. If "Read Only" is not checked, check information technology and click Utilize. That volition take a few minutes all over the drive. When that is finished, exercise the same in opposite: right-click the drive alphabetic character, UNcheck "Read But" and click Utilise. That will take a few minutes again. Then it should be fixed for y'all.
Install Fuse on your Mac, information technology should allow you to write to the NTFS bulldoze.
Domicile - FUSE for macOS
This is an even more than elegant solution, I just wasn't sure whether a Mac would take a hissy fit if you changed the drive properties on a PC
Update but in case anyone is curious...
I did take your advice and ran it over to my neighbour who is very calculator savvy and runs a PC - nosotros unchecked the box, etc... alllowed for it to run thru the files which information technology did in not tooooo long a time (7 mins maybe) and... mounted it, still READ Merely

I did get an e-mail back from the owner of the company who kind of freaked out and apologized and said he remembers specifically telling his guy to format for Mac and that this is the second time this happened with this guy in the last two weeks and that "disciplinary action will exist taken."

He asked me to ship it dorsum at his cost and he volition reformat information technology for Mac.
Just get your PC savvy neighbour to practice what I suggested originally then.
oh jeez - forgot that post
ahhhh, he's got company over now - damn
I'thou sorry to come across that and deplorable it didn't work. Sending it back could be the easiest way now.
I figured it was ready to read only at the file level. There is a way on a PC to set the whole drive sectionalisation to read-only, and a manner to reverse that, but that is almost considered a hardware thing. Here's a page describing that, only permit your eyes glaze over information technology
Aye, you can make a Windows disk partition read-only
If I was faced with a bulldoze set to read-only this fashion, I would only copy the information to a new drive too, that'due south easier.
The tech who did that or released the drive that way should be fired.
But at present I don't understand - if the drive was fix to read-only that way, you would not have been able to set up and articulate the read but box equally I said and as you did. Something'south missing.
I would transport it dorsum and have that visitor ready their error.
Yeah, I think it was something like that
My neighbour looked inside the security settings and there was a user/name/whatever y'all call it on there that he (my neighbor) was wondering if that was the ID-DR user - neighbor was saying that if that's the case then I would have to send it back - he poked around on it for awhile - we tried it twice and besides he looked around etc...

I think the guy who worked on information technology set it upwardly in a way that made so nothing tin can be done? Otherwise, I'm sure the owner of the company would have steered me back to the tech store that I originally took the corrupted drive to (and they send the drive to ID-DR) - and then I'm assuming that past him taking on the extra work must hateful that information technology's got to exist done on his end. He was pretty upset.
As far as I know, current Macs read and write to NTFS without problem, and honour the permissions. They won't format a drive that manner, but they can use information technology.

Last edited: Nov 26, 2017
My mac is like vii yrs old - wonder if that has something to do with it.
I don't remember then. You found the missing thing, I think. I recollect the drive partition is set to read-only with that tech's Windows User Account on the specific motorcar he used. I remember that allows someone with a different computer and account to change the read-merely flag at the file level, as you lot did, but you lot however can't do anything on the drive. Even any other Windows user could not make actual file or directory changes on the drive.
Ultimately it's a lot of fol-der-ol since someone determined could just copy the files to a different drive. But it is a layer of security that does stop some things, as it has stopped y'all.
Good news update:
I was nearly to drib off the RAID box to the tech store and have them ship it back and decided to call starting time. The guy on the phone said why don't y'all endeavour NTFS for Mac. I downloaded information technology (Paragon), restarted the figurer, mounted the hard drive and... presto... can read and write.

Pretty psyched I don't have to transport the enclosure dorsum to NY.
But you still have an NTFS formatted RAID that yous use primarily with a Mac? I certainly wouldn't want to continue that fashion.
What is the interface, Thunderbolt, or USB3 or...?
If your data is rubber, any reason they didn't tell you to reformat it yourself, or perhaps it's a hardware-based RAID? (the RAID controller is internal and hardware in the box).
If non, creating a RAID using Apple's Disk Utility is adequately like shooting fish in a barrel if information technology's a software RAID.
Information technology'southward USB3 - not sure why they didn't tell me to reformat it (not that I would know how to practice that) - it IS a hardware based RAID, I think - in that the hardware (the hard drives) are within the RAID enclosure